How do I run check-in, complete, and no-shows?

Day-of work happens on the appointment details screen in Booking. Move the visit through Confirmed → Arrived → In service → Completed, or cancel / mark no-show when those actions apply.

Book upcoming vs walk-in

From Appointments, use Book upcoming for a future slot, or Walk-in when someone showed up without a prior booking. Walk-in still needs a customer, service, time, and optional payment.

Check in and complete

Open the appointment. Confirm it if it is still pending, mark Arrived when the client is here, start In service when the session begins, then Complete when finished. Collect or record payment before or after as needed.

No-shows

Mark no show appears once the appointment has started (In service) and the visit was not completed. You can waive the fee or record it against outstanding. Arrived-only visits and future appointments cannot be marked no-show yet — wait until service has started, or cancel instead.

Cancel from Sloudfront

Open the appointment and Cancel while it is still open. Cancelled bookings stop client manage actions for that reference.